Asking for help can protect your money: review tax credits with a professional
A good conversation can help identify federal and state benefits you did not know about. Ask TingoTax about support for your return.

One good question can change your return
Did you pay for childcare so you could work? Did your child start college? Did your family change? A conversation with a professional can help identify credits you may not have known to review. This guide is for employees, families and self-employed people who want more clarity when filing.
Credits worth reviewing
A credit reduces calculated tax; a deduction reduces taxable income. Some credits are refundable: they can produce a refund even when you owe no tax. Others only reduce tax to zero. None is automatic or guarantees a refund.
Support starts with understanding your situation
Federal benefits worth evaluating include the Earned Income Tax Credit (EITC) for qualifying workers; the Child Tax Credit and its potentially refundable portion; the Child and Dependent Care Credit for eligible expenses that allow you to work or look for work; and education credits such as the American Opportunity Tax Credit. Income, age, residency, studies and documentation can change eligibility. Not all benefits can be combined for the same expenses.
Your state matters too
Some states offer their own credits. New York, for example, has an earned income credit with state requirements. Qualifying for a federal benefit does not mean every state credit applies automatically. Check the state where you lived or worked and the tax year you are filing.
You can ask TingoTax for support
At TingoTax, we do more than help prepare your return: we explain what each piece of information means, why we ask for it and how it can affect your taxes. We want you to understand what you will file before signing. Request human support and ask about professional review at hola@tingotax.com; confirm availability, scope and pricing for your situation. Gather income, dependent, education and childcare documents. A responsible preparer reviews records and answers questions. If paid to prepare your federal return, the preparer must sign it and include a PTIN; you remain responsible for the information filed.
Asking for help puts you in control
Do not leave a question unanswered. The goal is to claim what you legally qualify for and file accurate information. Guide published October 9, 2026: verify the rules and deadlines for the applicable tax year. Follow @tingotax for more straightforward, useful information.